Last updated: June 18, 2026
This Privacy Policy explains how Suwannee River Economic Council, Inc. (“SREC”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit our website at https://srecinc.org, apply for or receive our services, or otherwise interact with us.
Who we are
Our website address is: https://srecinc.org.
Suwannee River Economic Council, Inc. (SREC) is a nonprofit Community Action Agency serving eligible low-income, elderly, and disadvantaged residents across multiple counties in North Central Florida, including Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Madison, Suwannee, Taylor, and Union counties.
Our mission is to embrace a community full of potential and to educate and motivate present and future generations to discover and realize the dream of a comfortable and productive lifestyle. We administer federally and state-funded programs including LIHEAP (Low Income Home Energy Assistance), housing assistance, senior services (meals, transportation, case management, respite), emergency assistance, and other community support initiatives.
Comments
We do not facilitate or allow public comments on our website, posts, or any other content. No comments section, comment forms, or related data collection (such as IP addresses or user agents for spam detection) applies to this site.
Media
Our public website does not provide a general media upload feature for visitors (such as images for posts or profiles). Program applicants submit required documents through secure online application systems or portals. When uploading any files or documents, avoid including unnecessary sensitive metadata (such as embedded location data). All applicant documents are handled under strict confidentiality protocols required by our funding sources and Florida program integrity rules.
Cookies
If you visit a login or authenticated area of our site or associated application system (for example, to retrieve or manage a submitted application), we may set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in to an authenticated area (if available), we may set additional cookies to save login information and display preferences. These login cookies typically last for two days; screen option cookies may last up to one year. If a “Remember Me” option is offered and selected, the session may persist for up to two weeks. Logging out removes these cookies.
Most public visitors do not log in. We use essential cookies only as needed for basic site functionality, security, and form submission processes. We do not use persistent cookies for cross-site tracking or advertising. The contact form and any application-related forms may use session cookies to maintain state during submission.
Embedded content from other websites
Pages on this site may include embedded content (for example, maps, videos, external resource links, or redirects to program application portals such as Florida CSBG systems). Embedded content from other websites behaves exactly as if you had visited the other website directly.
These external sites may collect data about you, use their own cookies, embed additional third-party tracking, and monitor your interaction with the embedded content (including if you are logged into an account on that site). Examples include links to external program portals, which operate under their own privacy policies.
Who we share your data with
We share personal information only as necessary to administer our programs, determine eligibility, deliver services, meet funder reporting and compliance requirements, and prevent fraud.
- Funders and government agencies: Applicant and client data (including household composition, income verification, citizenship/identity documents, Social Security Numbers where required for eligibility, and signatures) is shared with the Florida Department of Commerce, U.S. Department of Health and Human Services (LIHEAP), and other federal or state grantors. This sharing is required for funding, performance reporting, audits, and program oversight. Data is transmitted securely and handled under applicable confidentiality rules.
- Partner service providers and contractors: Limited information may be shared (with consent where appropriate) with authorized partners or contractors who deliver direct services such as weatherization, transportation, home-delivered meals, housing repairs, or emergency assistance.
- Fraud prevention and legal requirements: Records are maintained in compliance with State of Florida protocols to protect program integrity and prevent fraud, as noted in our application materials. Information may be disclosed to auditors, law enforcement, or other authorities when legally required or necessary to safeguard program funds.
- Website and operational providers: Our website hosting provider, email services, form processors (including reCAPTCHA on the contact form), and any integrated application platforms may access technical data or form submissions solely to provide services to us under appropriate data processing agreements.
- Password or account recovery (if applicable): If you request a password reset for any authenticated account or portal, your IP address may be included in the reset email for security and fraud-prevention purposes.
We do not sell personal data. We do not share data for unrelated marketing purposes.
How long we retain your data
Website visitor and technical data (logs, analytics, session data): Retained for short periods, typically 30–90 days, for security, performance, and troubleshooting purposes, unless longer retention is required by law.
Program applications and client records: Personal information, documents, and eligibility records submitted for assistance programs are retained for the minimum period required by our funding sources—typically three (3) to seven (7) years (or longer) after the program year or grant closeout, in accordance with federal grant requirements, Florida records retention schedules, and program integrity rules. This supports audits, fraud prevention, ongoing eligibility reviews, and compliance.
As described in our application materials, previously submitted documents are stored centrally per State of Florida protocols; individual case managers do not retain local copies for future applications. Core service and eligibility records are maintained as legally and contractually required.
You may request details about the retention period that applies to your specific records by contacting us.
What rights you have over your data
If you have provided personal data through our website, contact form, or program application processes, you have rights regarding that data, subject to important limitations required by program regulations, grant terms, legal obligations, and fraud-prevention needs. We cannot delete or alter records that must be retained for active audits, compliance, or program integrity.
You may request:
- Access to the personal data we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of your personal data (where it is not required to be retained for legal, audit, grant, or safety reasons).
- Restriction of processing in certain circumstances.
- Data portability (a copy of your data in a structured, machine-readable format), where technically feasible and permitted.
To exercise these rights, contact us via the details below. We will verify your identity and respond within a reasonable timeframe (typically 30 days), consistent with applicable law. For active program participants or recent applicants, some requests may be limited until retention obligations are fulfilled or the service period ends.
If you have access to an authenticated client portal for managing applications, you may view or update certain information directly through that system.
Where your data is sent
Data submitted through website forms (including the contact form) or the online application systems is processed and stored on secure servers operated by our hosting provider, the Florida program application platforms, or other authorized U.S.-based service providers.
Form submissions and the contact form use security measures such as reCAPTCHA, which may send limited technical data to Google or similar providers for spam and abuse prevention.
Client and applicant information necessary for program administration is transmitted securely to government funders and authorized partners as described above.
We use reasonable administrative, technical, and physical safeguards to protect your information in transit and at rest. No transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Contact us
For questions about this Privacy Policy, your personal data, or to exercise your rights, please contact:
Suwannee River Economic Council, Inc.
Administrative Office: (386) 362-4115, Extension 223
Matt Pearson, Executive Director
Or use the contact form on our website:
https://srecinc.org/contact/
Mailing address:
1171 Nobles Ferry Road NW, Building 2
Live Oak, FL 32064
P.O. Box 70, Live Oak, FL 32064
We are committed to protecting the privacy and confidentiality of all individuals we serve while fulfilling our mission and complying with all applicable federal and state requirements.